Frequently Asked Questions
Everything you need to know about your 2(X)IST order.
What is the standard shipping time for domestic orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the United States.
What is your return policy for underwear and swimwear?
For hygienic reasons, 2(X)IST only accepts returns on unworn, unwashed items in their original packaging with tags attached. Items must be returned within 30 days of purchase.
How do I ensure I am ordering the correct size?
We provide a comprehensive Size Guide on every product page. We recommend measuring your waist and referring to our chart to ensure the perfect contoured fit for our briefs and trunks.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and modern buy-now-pay-later options like Afterpay.
How should I care for my 2(X)IST garments?
To maintain the elasticity and fabric integrity, we recommend machine washing cold with like colors and tumble drying on low heat. Avoid bleach and ironing on printed logos.